Our Goal is 100% Satisfaction

As a service provider, our business relies on recommendations from our customers. We would appreciate it if you would write a brief review for us. Even a short review, a few minutes of your time, would really benefit all future customers to hear about your experience!

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Here’s what our customers are saying about us

  • “Best on the South Shore, North Shore and beyond…seriously. Worked w Tim and his team on my home in Gloucester – complete reno w new plumbing, gas, radiant heat, outdoor shower and have continued w seasonal service – the experience, knowledge, professionalism, pricing, and customer service not only met my high expectations but exceeded them consistently throughout my year long project!”

  • “TJ’s came out to complete an assessment quote for my multifamily home. Tim (the owner) was very knowledgeable and offered several recommendations. We later contracted them to completely overhaul our heating and plumbing systems. They ran new gas lines for a second meter, added a tankless water heater, and converted my first floor to a combination boiler. Their work was superb and their staff friendly, from the office to the apprentice. When I later needed assistance with an unfortunate basement flooding, they were amazing in responding quickly and efficiently. I will never go through another plumber in the area again. This is a customer for life!”

  • “TJ’s is very responsive to emergencies, and has always been cost conscious with us.”

  • “As always, work was done promptly with utmost professionalism and attention to detail. Tim and his employees are are a throwback to earlier times when craftsmanship, workmanship and honesty were values. I have never before encountered an HVAC/plumber technician as skilled as Tim, and having come to know him well recognize that he is a good and moral man who prides himself in the quality of his work. His wife is lovely and approachable, and his new office administrator, Jessica, is always pleasant to speak with, and handles questions and concerns with prompt response. Tim and his team have been SO GOOD to me, that I will always recommend them, and will never use any other company. Thanks to TJ’s Plumbing & Heating, Inc., my family will be able to be back in our home just in time for Christmas.”

  • “I needed to install a new heating/hot water system to replace an ancient boiler and inefficient tank. Having done my research and solicited quotes and advice from numerous heating companies, I was impressed from the start with the knowledge and professionalism of TJ’s technical and office personnel. In a single day, Tim, Taylor and the crew replaced my old equipment with an efficient Bosch system, taking the time to get everything just right and to ensure my comfort level with the new setup. They left that area of the basement cleaner than they found it and have been great about follow-up (scheduled an inspection and put me on the books for a check-up in a year) and even guided me through the rebate process. I feel confident that I can rely on TJ’s for whatever support and maintenance I might need and would not hesitate to recommend them.”